How We’ve Helped Other People

Paul Hajek | 5 Jan 2013

It is always gratifying to get positive feedback feed from clients of Clutton Cox! The most expensive thing you will ever purchase is a house, so choosing a conveyancing solicitor is therefore an important decision.

When you’re thinking about spending a lot of money on a product, it’s always important to read reviews to make sure what you’re investing in is right for you. Buying a house is a huge investment, so you want to make sure the process is completed properly. Instructing the right solicitor for you is crucial. Here is a selection of comments taken from our post completion Client Satisfaction Questionnaires:

 “Straightforward…Kept up to date about sequence of events and timing” – Mr O, Bristol

“A good experience. The team were very helpful when ever we had a query” – Mr and Mrs P, Yate

“My experience was a positive one – Irina and her team took care to make sure all went smoothly” – Mr H, Chipping Sodbury

“Clutton Cox acted in an extremely helpful, professional and speedy way…I would highly recommend. Professional and efficient service” – Mr C, Bristol

“Very reassuring; all queries and questions answered quickly and politely” – Mr P, Bristol

“Communication was very good via e-mail and by phone. Staff were friendly, knowledgeable and customer focused” – Mr B, Bristol

“We would recommend Clutton Cox. They are a very professional company” – Mr and Mrs P, Wotton-under-Edge

“Plain sailing, quick and efficient” – Mr and Mrs W, Dursley

“Super quick, informative, happy to answer any queries, excellent value for money” – Mr D and Mrs F, Acton Turville

“Quick reply to questions within 48 hours…Fast and efficient service, never made anything complicated.”  – Mrs E, Chipping Sodbury

“Easy and straightforward” – Mr and Mrs S, Chipping Sodbury

“Very smooth and efficient” – Mr and Mrs P, Chepstow

“You are a professional company and made a difficult situation easier” – Mrs H, Dorset

“Very good…We will recommend” – Mr and Mrs P, Wotton-under-Edge

“Very efficient and helpful, house sale went through quickly and we were kept updated” – Mr and Mrs P, Dursley

“Stress free and efficient…Good communication” – Mr P, Chipping Sodbury

“They held my hand well through this experience” – Mrs D, Chipping Sodbury

“Service was always polite, efficient and professional” – Mr S, Frampton Cotterell

“Excellent and efficient professional service” – Mr T, Suffolk

“Excellent experience. I was kept informed about progress and a member of the team always replied to enquiries quickly” – Mr W, Yate

“Very obliging and hassle-free…Excellent service, very efficient, nothing too much trouble” – Mr and Mrs T, Thornbury

“My experience with Clutton Cox was friendly efficient and supportive” – Mr and Mrs B, Trowbridge

“Quick, helpful, informative and professional” – Mr P and Ms W, Yate

“A very stressful time made as good as possible by your staff” – Ms M, Frampton Cotterell

“Helpful and efficient. Irina was very committed e.g. getting emails at 10pm!” – Mr and Mrs B, Warmley

“Excellent” – Ms E, Surrey

“Excellent – updated at every event, with friendly professional service” – Ms J, Dursley

“Easy and straightforward” – Mr and Mrs A, Wotton-under-Edge

“I found you service was very efficient and you staff very helpful” – Mr and Mrs A, Dursley

“The woman on the main desk was always helpful and helped with any questions” – Mr J, Longwell Green

“Very helpful and efficient throughout the process. Obstacles were always dealt with straight away” – Mr and Mrs J, Yate

“Our experience with Clutton Cox was easy, efficient and excellent!” – Mr and Mrs T, Yate

“Rebekah managed the sale of two properties and the purchase of our new property efficiently, effectively, and in a timely manner” – Mr and Mrs M

“Clutton Cox made everything very clear. Excellent service through the whole process. I would recommend Clutton Cox, they were very professional, prompt and helpful” – Mr W

“Excellent. The team provided speedy professional service above and beyond our expectations” – Ms B and Mr F, Bristol

“Very pleased with the professional and efficient service provided” – Ms B and Mr E, Dursley

“Straight forward, very professional” – Ms H and Mr H

“They have provided an excellent service for all our house moves” – Mr S, East Grinstead.

“Efficient and controlled” – Mr and Mrs G, Wotton-under-Edge

“I felt the solicitor dealt with our case quickly and when I range them with concerns I felt listened to” – Mr B and Ms N, Yate

“Professional, efficient and trustworthy” – Mr P, Chipping Sodbury

“They are highly professional, reasonably priced, great at communication, prompt and friendly” – Ms G

“Overall, very pleased” – Mr and Mrs A

“Great experience, always receive the help we need promptly” – Ms S and Mr F

“We had lots of problems within our chain but everyone I dealt with at Clutton Cox were friendly, helpful and approachable and I couldn’t fault them” – Ms S

“Everything went like clockwork and was told at each stage of the sale what was happening. Thank you all” – Mr and Mrs O

“The experience was very good, a very personable team that were knowledgeable and approachable” – Mr M, Leeds

“Painless, we were kept informed throughout the process” – Mr and Mrs G, Yate

“Professional, reliable and good value for money (no hidden extras)” – Mr M, Bristol

“I am extremely pleased with the service I had from Simon and Mary. Mary was excellent” – Ms K, Gloucester

“Frustrated, but we appreciate the issues were associated with our buyers, so we were very happy with Clutton Cox” – Mr and Mrs S, Berkeley

“I would recommend Clutton Cox 100% for professionalism, speed of all transaction and friendliness. I have already spoken to many colleagues regarding how brilliant Clutton Cox (Irina Gorshkova) has been” – Mrs B, Chepstow

“Irina and Rebekah were excellent in helping us through our first purchase of the house. They took their time to help us understand very complex terms and we felt confident to be guided by them” – Mr M and Ms S, Wiltshere

“My sale of my property was handled efficiently and in a very professional manner” – Mrs J, Wotton-under-Edge

“Prompt service, competitive price, lots of useful conveyancing information on the website” – Mr and Mrs W, Emersons Green

“Friendly and helpful” – Mrs H, Wickwar

“Very smooth and efficient in an overwhelming time for me, for which I thank you” – Ms S, Yate

“Very professional” – Mr P, Avonmouth

“Easy, when information about how things were progressing, a prompt reply was given” – Mr S, Thornbury

“Very good. Someone always got back to us if we had a query” – Mr and Mrs S, Yate

“Our conveyancing was implemented quickly and efficiently” – Mr and Mrs V

“Always sure you dealt with matters professionally, but always friendly and helpful” – Mr M

“Good. Someone was always available to answer any questions” – Mr B, Yate

“On the whole it was good, and the ladies in the office were very helpful and professional” – Mr C, Yate

“We are very pleased with the service you have provided. It has been professional and courteous. Thank you” – Mr and Mrs B, Dursley

“Professional company” – Mr M, Corsham

“The staff are polite and friendly” – Mr A, Wiltshire

“The sale of the property was conducted by yourselves in a most efficient and professional manner” – Mr H, Chipping Sodbury

“Very good. No problems” – Mr K, Chipping Sodbury

“Very satisfied with the service you provided. Very prompt and professional service” – Mr and Mrs W

“Very happy – have used yourselves before and hope to do so again” – Mr S, Almondsbury

“Have been with Clutton Cox since the early eighties without any upsets” – Mr R

“Very good” – Ms C, Kidderminster

“Kept advised as matters proceeded” – Mr P, Chipping Sodbury

“Friendly, efficient and resourcing (thank you for your help)” – Mr J, Thornbury

“I just wanted to take a minute to send a message to say a huge thank you! Your professional persistent work despite a bumpy buyer resulted in the desired end result – house sold and money in the bank! Now we are living in rented & are on the hunt for a home – when we find it & our offer is accepted we will be in touch to engage your services again” – Mr and Mrs S

“A positive experience with yourselves, whenever we made contact with a question or query they were always responded to and answered promptly which was important to us” – Mr L, Wickwar

“Rebekah was our contact, she was really helpful every time either Mr S or I called. Even if she could help she listened and showed compassion and sympathy to our situation and often shared our frustrations, but maintained professionalism throughout. She often went above and beyond to keep us in the loop, by calling me from her mobile on the way home one night and several times after office hours. Irina herself, although I did not speak with her directly, her correspondence was always very timely, and again she would email outside of hours to ensure we knew what was going on, next steps etc.” – Ms T and Mr S, Yate

“You were thorough, you listened to me, and you were always polite, professional and helpful” – Ms M, Yate

“Very efficient and professional” – Mr R, Frampton Cotterell

“Efficient and offer good prices” – Mr E, Shirehampton

“Irina is excellent. Really informative, patient and will always reply to emails as soon as possible” – Ms M, Kingswood

“Very much so the best solicitors we’ve dealt with” – Mr and Mrs Q, Berkeley

“Yes, professional service provided at a reasonable and competitive cost” – Mr and Mrs P, Chipping Sodbury ​

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